Please use any of the following methods to contact us with any questions you may have.
|Retail Store & "Snail" Mail:
|| WildWays Studios
1440 Ranch Road 3014
Tow, TX 78672
||salesATwildwaysstudio.com or wildwaysAT gmail.com replace AT with @
Our Customers are Very Important To Us ... So Are Our Families.
Please read the following notices about contacting us.
As a family-owned business we strive to provide all our customers with prompt, courteous service and competitive pricing. The quickest way to place an order is to use our secure online order system; however, we can accept your order by mail using a printed order form. We can also process phone orders.
We receive tons of email each day and unfortunately there is often a lot of spam to sort through. While we are making honest attempts to read and answer emails, it may take a few days before you hear back from us. This is especially true during the summer and holidays when we spend as much time with our children as filling orders allows. If you don't receive a reply to your email within three days then something may have happened and we did not get your message. Please resend it.
Recently we decided to let go of our landline. Our cell phone numbers are on your order confirmation please feel free to contact us via this number. Tow Texas is a very small town in the center of the Texas Hill Country quite often our phones drop reception due to our remote area, if we do not answer your call it is most likely because we are in a dead area sometimes texts come through where calls do not, feel free to text us if you do not get an answer. or leave us a voice mail. If you do not receive a reply to your phone call within one business day (Monday - Saturday) please call again.
Please remember that we are a small family owned business and while we work hard at providing great customer service sometimes we do make mistakes, when this happens we do everything we can to make it right by you.
Thank You for allowing WildWays Studio to serve you!